Request Authorization
Prepare & Ship
Receive Refund
Initiate your return by contacting our customer support team within 30 days of delivery. We'll provide a Return Merchandise Authorization (RMA) number.
Securely package your item with the RMA number clearly marked. Ship it to our US fulfillment center using a trackable method.
Once received and inspected, refunds are processed to your original payment method within 3-5 business days. We'll keep you updated.
Return Policy Guidelines
To ensure a smooth return, please review the following conditions for eligibility and processing.
Item Condition
Damaged or Defective
Refund Processing
Returned items must be unused, in their original product packaging, and in resalable condition. Items showing signs of wear may be subject to a restocking fee.
If your item arrives damaged or defective, please contact us immediately with photos. We will arrange for a replacement or a full refund at no extra cost.
Refunds are issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error. Allow 3-5 business days for processing.